Terms and Conditions

About Us

Aspire 2 are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link below.

Our Contact details:

Aspire 2
St John's Innovation Centre
Cowley Road
Cambridge
CB4 0WS
Email: sales@aspire-2.com

Making A Purchase

Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, open your basket and click on 'Proceed to Checkout' and you will be asked for a few details that we need to be able to complete the order.

We use PayPal to process your order and in addition to PayPal accounts, accept Visa, Mastercard, Maestro and Solo credit and debit cards.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

Post & packaging costs are as follows:
All items: 1GBP per item.

Discounts are available for large orders. Please contact us for details.

Goods are usually dispatched on the same day, this way your order usually arrives within 2 - 3 days within the UK, British Isles and Northern Ireland. Delivery will take longer for the rest of the world.

We endeavour to dispatch goods on the same day, but stock levels and post times can sometimes hinder this policy. In the case of stock levels, we will contact you to inform you of a delay and advice. We cannot be responsible for postal strikes and times.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait or order a different item that is in stock. We usually say to allow 28 days for delivery of backordered items, but the majority of backordered items reach customers within a couple of weeks.

Credit Card Security

We use PayPal's secure ordering system to ensure your safety and privacy. Using PayPal means you can shop safely without sharing your sensitive financial information with sellers.

Full details can be found on the PayPal website.

Guarantee

We will do our utmost to guarantee you get total satisfaction with our service and products.

Privacy policy

1. If you choose to provide us with your personal information on the Web, we may use it to better understand and improve on the services that Aspire 2 and its web site offer. In addition, if consent is given, you will be added to our private mailing list, which we will use to provide you with the latest information and promotional offers.

2. We do not sell any personal information to other companies or third parties.

3. We do not use your name, address, email address, or phone number to deliver Internet ads or unsolicited mail.

4. If you are part of our mailing lists, we will always have a clear mechanism for you to remove yourself from future mailings.

5. Wherever your personal information may be held within aspire-2.com or on its behalf, we intend to take reasonable and appropriate steps to protect the personal information that you share with us from unauthorised access or disclosure.

6. We are committed to privacy and are actively involved in and support current industry initiatives to preserve individual privacy rights on the Internet. If you have any comments or questions regarding our Privacy Policy, please contact us at privacy@aspire-2.com.

By using this Web site, you consent to the terms of our Privacy Policy and to our processing of personal information for the purposes given above.